Return Policy
Drummond Golf anticipates that your purchase will meet your expectations of quality, function and design. If, however in the unfortunate situation where you may require an exchange, you must present proof of purchase to the store.
You can choose an exchange or refund if the item you purchased has a major problem, such as, if the item:
- Has a problem that would have stopped someone from buying the item, if they had known about it
- Is unsafe
- Is significantly different from the sample or description
- Doesn't do what we said it would, or what you asked for and can't be easily fixed
Drummond Golf may offer to repair, exchange or provide a gift card If the problem is not major. If it is not repaired in a reasonable time, you can choose a refund or replacement item.
Drummond Golf are not obliged to provide an exchange or refund, if you simply change your mind about your purchase.
Online (Webstore) Purchases ' If an Exchange or Refund is required
If you purchased an item online via www.drummondgolf.com.auand upon delivery find that the item is unfortunately defective, damaged, has been sent incorrectly, or does not match the description to which it was advertised, we will organise a return at Drummond Golf's expense and will ship the replacement item to you, at no charge.
In such circumstances, please contact our Webstore via [email protected] where one of our friendly staff will contact you directly to discuss the best exchange process suitable for you.
If the item you purchased does not fit and would like to exchange for a different size, please contact our Webstore via [email protected]where one of our friendly staff will assist you in the exchange process. Please note that the return expense will not be covered by Drummond Golf in this instance.
Drummond Golf are not obliged to provide an exchange or refund, if you simply change your mind about your purchase.